Liz Lawley "Community outreach, or community outrage"

Over at TerraNova Liz Lawley reports on the recent Dev Summits and asks community outreach, or community outrage?

I had to laugh out loud at her son's comment "The game producer, mainly a marketer, but trying to make sure the developers didn't say anything stupid, was there, and he said the words "is key" about a thousand times. "Community is KEY." "Content is KEY." "Players are, (you guessed it) KEY."

"Sure, he sounded like a complete idiot, but he had an awesome jacket."

I wonder who he could have been talking about ;)